Subject: RE: late collection 6242511054 & RP1124200005529
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Bm Olmjeddah <[email-masked]>, Shoeb Khan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, Yahya <[email-masked]>, seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Date: Sat, 13 Feb 2021 11:34:16 +0000

Hi @Shoeb Khan<mailto:[email-masked]>,

This is still not done.

Please arrange asap.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Akshay Berry
Sent: Wednesday, January 20, 2021 6:58 PM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Bm Olmjeddah <[email-masked]>; Shoeb Khan <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohd. Jamal Akhtar <[email-masked]>; Yahya <[email-masked]>; seeta.seeta <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>
Subject: RE: late collection 6242511054 & RP1124200005529

@Bm Olmjeddah<mailto:[email-masked]> @Shoeb Khan<mailto:[email-masked]> Could you please speed up the collection.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 20, 2021 1:50 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Bm Olmjeddah <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohammed Awad MohammedGaily <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Yahya <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: Re: late collection 6242511054 & RP1124200005529

External email sender, please take precaution.
Hi Team,

Please assist in arranging the collection on the below case. Case pending since Nov 2020. customer details are as follows:
Address: Prince Street, Next to Al-Rahman Mosque, Al-Harazat District, Jeddah
Contact Number: 0591777739

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Bm Olmjeddah" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Mohammed Awad MohammedGaily" <[email-masked]<mailto:[email-masked]>>, "Mohd. Jamal Akhtar" <[email-masked]<mailto:[email-masked]>>, "Yahya" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 31, 2020 3:29:59 AM
Subject: Re: late collection  6242511054 & RP1124200005529

Hi Team,

With reference to order #RP1124200005529
Tracking ID:  6242511054

The return request was created on Nov 15, 2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Reattempt request has been done on the system.

Regards,
Fauzan
________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Bm Olmjeddah" <[email-masked]<mailto:[email-masked]>>, "Mohammed Awad MohammedGaily" <[email-masked]<mailto:[email-masked]>>, "jamal akhtar" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ammar Asif" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Hemyar Nasser" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 13 December, 2020 19:19:19
Subject: Re: late collection  6242511054 & RP1124200005529

Hi Team.

Please check and assist regarding the following concern.
the customer is chasing us.

Regards
shakeeb

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 7, 2020 4:35:55 PM
Subject: late collection case ID: 1794999

 Problem Statement: late collection
Order Date : Nov 15, 2020
Order ID:     6242511054
return tracking ID :   RP1124200005529

Assistance Required: Need urgent collection.

Issue Description: the customer has placed his order on Nov 15, 2020with the order id 6242511054, and he raised return request but the item has not been collected yet.

please do needful.

regards
ammar asif

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