Subject: RE: Late Collection #7422002698
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Akshay Berry <[email-masked]>, Abhimanyu Goyal <[email-masked]>
Cc: Siny Jacob <[email-masked]>, Dominic Arackal <[email-masked]>, Fatma Maher <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 11 Feb 2021 16:07:15 +0000

@Abhimanyu Goyal<mailto:[email-masked]>

Any update?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, February 11, 2021 8:05 PM
To: Akshay Berry <[email-masked]>
Cc: Siny Jacob <[email-masked]>; Abhimanyu Goyal <[email-masked]>; Dominic Arackal <[email-masked]>; Jessie Caparas <[email-masked]>; Fatma Maher <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Collection #7422002698

External email sender, please take precaution.
Hi Team,

Please advise if any update on the below.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "siny jacob" <[email-masked]<mailto:[email-masked]>>, "Abhimanyu Goyal" <[email-masked]<mailto:[email-masked]>>, "dominic arackal" <[email-masked]<mailto:[email-masked]>>
Cc: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Fatma Maher" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 10, 2021 7:11:21 PM
Subject: RE: Late Collection  #7422002698

@Siny Jacob<mailto:[email-masked]> @Abhimanyu Goyal<mailto:[email-masked]> Please arrange for collection asap.

With reference to order #7422002698
Tracking ID:  RP1216200002658

Customer can be reached on +97333228195

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 10, 2021 4:59 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Siny Jacob <[email-masked]<mailto:[email-masked]>>; Fatma Maher <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late Collection #7422002698

@Akshay Berry<mailto:[email-masked]>

Kindly check.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 10, 2021 1:54 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Siny Jacob <[email-masked]<mailto:[email-masked]>>; Fatma Maher <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Collection #7422002698

External email sender, please take precaution.
Hi Team,

Kindly assist to arrange the collection on the below case. Customer can be reached on +97333228195 as confirmed by the customer.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "siny jacob" <[email-masked]<mailto:[email-masked]>>
Cc: "Fatma Maher" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 14, 2021 11:58:37 AM
Subject: Late Collection  #7422002698

Hi Team,

With reference to order #7422002698
Tracking ID:  RP1216200002658

The return request was created on  Dec 14, 2020  and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Regards,
Fauzan

________________________________
From: "Fatma Maher" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 14 January, 2021 11:13:22
Subject: No response from 3rd party

Hi Team,

Problem Statement:  Late Collection ( No response from 3rd party )
Order Date : Dec 14, 2020
Order ID: 7422002698
Return Tracking ID: RP1216200002658
Assistance Required: Need urgent collection

Issue Description: Customer raised a return request on Dec 14, 2020 and the collection is pending since then. I have escalate to the courier team but they are not responding. Kindly check and do the needful.

Regards,
Fatma

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com