Subject: RE: Damaged Item(WWD) - 8214047356
From: Jessie Caparas <[email-masked]>
To: Babyshop Whkwt2 <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>
Date: Thu, 11 Feb 2021 15:31:47 +0000

@Babyshop Whkwt2<mailto:[email-masked]>

Still no reply on the below.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Jessie Caparas <[email-masked]>
Sent: Wednesday, February 10, 2021 3:25 PM
To: Babyshop Whkwt2 <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>
Subject: FW: Damaged Item(WWD) - 8214047356
Importance: High

@Babyshop Whkwt2<mailto:[email-masked]>

Can you help us on the below?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 9, 2021 2:49 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Mohammad Musaed <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Damaged Item(WWD) - 8214047356

External email sender, please take precaution.
Hi Jessie,

Apologies for the below. Please find attached the image customer shared.

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 9, 2021 2:55:21 PM
Subject: RE: Damaged Item(WWD) - 8214047356

@Apoorv Joshi<mailto:[email-masked]>

Please share the attachment.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 9, 2021 12:49 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Mohammad Musaed <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Subject: Damaged Item(WWD) - 8214047356

External email sender, please take precaution.
Hi Team,

With reference to the order number: 8214047356
Item: 161719088 - - Giggles Lloyd Travel System

Customer reported to us on Dec 10, 2020 regarding the above mentioned order number and mentioned that he has received the above mentioned WWD item in Damaged condition. Please find attached the image for the same as shared by the customer. The same was escalated to WWD team and Siva advised the concerned team to do the needful for the customer - return/exchange on Dec 14, 2020, Jan 2, 17, 2021 but received no response from them regarding the same.

Kindly assist to get an update on this case.

Thank you for your help!

Regards,
Apoorv
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com