Subject: Re: Late refund // 6245465783
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, Malik Ismail <[email-masked]>
Date: Thu, 11 Feb 2021 07:48:13 -0700 (MST)

Hi Team, 

Please assist as the status of the following RMA 1000253382 is REACHED_WAREHOUSE and as per the tracking the shipment was returned to the WH on Dec 4 2020. 

Please assist in having the customer refunded as the issue is pending since december. 

Regards 
Shakeeb 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, January 25, 2021 3:45:43 AM 
Subject: Late refund // 6245465783 

Hi Team, 

Problem Statement: Late refund 

Order Date:Nov 21, 2020 
Order ID:6245465783 
RMA:1000253382 
Tracking ID:RP1130200004227 
Child Ticket : 1948025 

Assistance Required: Need urgent Refund 

Issue Description: As per the tracking we can see that the item has been returned to our warehouse on 4/12/2020. However, the refund still not processed. 

Please check and process the refund. 

Thank you for your help 

Regards, 
Shafeeque