Subject: RE: Bank rejection on order 2000101365 and 2000595854
From: Ahmed Ibrahim Waheed Mohamed <[email-masked]>
To: Malik Ismail <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
Cc: Alinaqi Bhavnagri <[email-masked]>, Escalations Dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Hebatallah Magdy Mamdouh Allam <[email-masked]>, Shinoda Fayez <[email-masked]>
Date: Thu, 11 Feb 2021 10:43:31 +0000

Dear mailk

The customer escalated us to CPA as we not proceed

But actually refund is proceeded but bank need more info as below

Please support

Best Regardes
Ahmed Ibrahim | Finance Assistant
Orient International Trading Ltd | Landmark Group
Mirage Mall, 1st Settlement, Suez Road, New Cairo, Egypt
Tel: +2 010 260 999 00 | +2 010 260 999 11 | Fax: +2 010 260 948 48
Mob +201097974679
www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Ahmed Ibrahim Waheed Mohamed
Sent: Thursday, February 04, 2021 4:19 PM
To: Malik Ismail <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: Alinaqi Bhavnagri <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: Bank rejection on order 2000101365 and 2000595854

Dear malik

Thanks for kind  co-operation

Best Regardes
Ahmed Ibrahim | Finance Assistant
Orient International Trading Ltd | Landmark Group
Mirage Mall, 1st Settlement, Suez Road, New Cairo, Egypt
Tel: +2 010 260 999 00 | +2 010 260 999 11 | Fax: +2 010 260 948 48
Mob +201097974679
www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 04, 2021 4:04 PM
To: Ahmed Ibrahim Waheed Mohamed <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Cc: Alinaqi Bhavnagri <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Bank rejection on order 2000101365 and 2000595854

Dear Ahmed,

Emails has been sent to customers.

Regards,
Malik
From: Ahmed Ibrahim Waheed Mohamed <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 4, 2021 4:57 PM
To: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Cc: Alinaqi Bhavnagri <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Bank rejection on order 2000101365 and 2000595854

Dears

kindly we need support for the below

Order

ECOM REFUND 2000101365

And

ECOM REFUND 2000595854

Has rejected from bank due to lack of info as attached

They need

MANDATORY
1. Full given name AND surname
2. Date of Birth
3. Nationality
4. Citizenship
5. Country of Residence
6. Detailed purpose of payment

Any available data  from above

In order to submit the transfer

Best Regardes
Ahmed Ibrahim | Finance Assistant
Orient International Trading Ltd | Landmark Group
Mirage Mall, 1st Settlement, Suez Road, New Cairo, Egypt
Tel: +2 010 260 999 00 | +2 010 260 999 11 | Fax: +2 010 260 948 48
Mob +201097974679
www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CAhmed.ibrahim%40landmarkgroup.com%7Ce706f235eef54c75462108d8c915b86a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637480442411869956%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Pjn1Ds9c4EvdNJe7YX%2FJ%2BOM4q%2BARUc1V5%2BAlUOl3yk8%3D&reserved=0>

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