Subject: RE: Refund Not Processed // 6266814353
From: Akshay Berry <[email-masked]>
To: Bm Olmburaidah <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohammad Ayaz <[email-masked]>, Ksaconloc Returns <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Fauzan Musalman <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Siva Nelliyan <[email-masked]>
Date: Thu, 11 Feb 2021 06:39:35 +0000

@Mohammad Ayaz<mailto:[email-masked]> @Ksaconloc Returns<mailto:[email-masked]> Please update as the customer is waiting for the refund.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Bm Olmburaidah <[email-masked]>
Sent: Wednesday, February 10, 2021 12:22 PM
To: Akshay Berry <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mohammad Ayaz <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Fauzan Musalman <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Siva Nelliyan <[email-masked]>
Subject: RE: Refund Not Processed // 6266814353

Dear Akshay,

We received 1 Item  from customer and  handover to our returns team.

Dear @Mohammad Ayaz<mailto:[email-masked]>,

Pls update Us .

Thanx,
Sazzad Hossain Sobuj.
OLM Buraidah

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 10, 2021 10:11 AM
To: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Bm Olmburaidah <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund Not Processed // 6266814353

@Bm Olmburaidah<mailto:[email-masked]> Please confirm if the items have been handed over to WH to proceed with the refund.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 10, 2021 9:15 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund Not Processed // 6266814353

External email sender, please take precaution.
Hi Team,

Need your assistance in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 10 February, 2021 03:50:37
Subject: Refund Not Processed // 6266814353

Hi Team,

Problem Statement: Refund Not Processed

Order Date : 23/01/2021

Order ID: 6266814353
Return Tracking ID: RP0128210003512
Child ticket No: 2074167
Assistance Required:  Refund not processed

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over 1 items to the courier team.

but according to the hybris the refund has not  been process for items, So we request you to check under RMA 1000479806 how many item has been received in our warehouse and process the refund.

Regards,
Shafeeque

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com