Subject: Re: order number 9630960525
From: Apoorv Joshi <[email-masked]>
To: MOHAMMAD HUMAYUN <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 10 Feb 2021 09:27:35 -0700 (MST)

Hi Humayun, 

Whenever you receive this notification from WH please try partially cancelling the order yourself first. if it does not go through or partial cancellation is not available then send to zimbra for cancellation. Either way if wh don't have the order in WMS the order will need to be cancelled. 

I have cancelled this order at this time, you can inform the customer due to technical issue the order could not be processed and have been cancelled. 

Regards, 
Apoorv 

From: "MOHAMMAD HUMAYUN" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, February 1, 2021 3:59:12 AM 
Subject: order number 9630960525 

Hi Team, 

Order number: 9630960525 
Ticket ID: 2036787 

Issue: order was placed by customer on 25-Jan-2021 and till now no consignment is created. Escalated to WH they have replied that Regarding this we dont have any record in the system . The Order may be cancelled or not belongs to Conloc. Kindly assist on this as customer is asking for why order is not received yet. 

Regards, 
Humayun.