Subject: RE: Refund approval/9631500691
From: Eugene Ocoy <[email-masked]>
To: Akshay Berry <[email-masked]>, Vaibhav Ohri <[email-masked]>, seeta.seeta <[email-masked]>, Dipesh Regmi <[email-masked]>, Con Loc <[email-masked]>, Shatakshi Pandey <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, PRINCE MALIK <[email-masked]>, Ashish Karini <[email-masked]>
Date: Wed, 10 Feb 2021 11:57:27 +0000

Hi Vaibhav,

We still not received the return related to below tracking id.

Thanks & Regards,
Eugene Ocoy

E-COM CONLOC
Landmark Group, Jebel Ali Industrial Area 1,
Dubai, United Arab Emirates P.O. Box 24570
Tel:+971 4 809 4861 Mob:+971 506983147
Email: [email-masked]
Shop online at: http:\\www.landmarkshops.com\shoemart

From: Akshay Berry <[email-masked]>
Sent: Tuesday, February 09, 2021 7:21 PM
To: Vaibhav Ohri <[email-masked]>; seeta.seeta <[email-masked]>; Dipesh Regmi <[email-masked]>; Eugene Ocoy <[email-masked]>; Con Loc <[email-masked]>; Shatakshi Pandey <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; PRINCE MALIK <[email-masked]>; Ashish Karini <[email-masked]>
Subject: RE: Refund approval/9631500691

Thanks Vaibhav,

@Eugene Ocoy<mailto:[email-masked]> @Con Loc<mailto:[email-masked]> Please confirm if the shipment is received.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 9, 2021 6:27 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; PRINCE MALIK <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund approval/9631500691

Dear Akshay

Order has already been marked as RTO and sent to conloc returns team on 7th feb.

Regards

Vaibhav ohri

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 9, 2021 5:42 PM
To: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; PRINCE MALIK <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund approval/9631500691

@Vaibhav Ohri<mailto:[email-masked]> @Dipesh Regmi<mailto:[email-masked]> Please confirm if the order is NDR as customer claims to have not received the same.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 9, 2021 4:04 PM
To: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; PRINCE MALIK <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund approval/9631500691
Importance: High

@Akshay Berry<mailto:[email-masked]>

Kindly look into this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 9, 2021 3:20 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; PRINCE MALIK <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund approval/9631500691

External email sender, please take precaution.
Hi Team,

Kindly assist us in the mentioned case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "PRINCE MALIK" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 9 February, 2021 16:38:54
Subject: Refund approval/9631500691

Hi Team,

Problem Statement: Refund approval
Order Date : Jan 27, 2021
Order ID: 9631500691
Tracking ID: FP012821001146
Issue Description: The order was shipped from our side on 28 Jan, 2021 and as per LMG website the order RTO on 7 Feb, 2021, But on hybris it's showing delivered. Customer claiming that he/she has not received the order, Kindly check and do the needful

Regards,
Prince

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