Subject: Collection Delay : #6261028564
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Olm Riyadh <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>, Fatma Maher <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Wed, 10 Feb 2021 02:33:56 -0700 (MST)

Hi Team, 

AWB: RP0204210003671 

Please assist to arrange collection on this. have marked for reattempt on fareye already. Customer can be reached on +966582226543. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Seeta Seeta" <[email-masked]> 
To: "Olm Riyadh" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fatma Maher" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, February 8, 2021 2:58:46 PM 
Subject: Re: No response from 3rd party: #6261028564 

Hi Team, 

Kindly arrange the collection for the mentioned AWB on priority basis. 

Thanks & Regards, 
Seeta Kunwar 

From: "Fatma Maher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 7 February, 2021 12:07:04 
Subject: No response from 3rd party: #6261028564 

​Hi Team, 

Problem Statement: Late Collection No response from 3rd party 
Order Date : Jan 4, 2021 
Order ID: 6261028564 
Return Tracking ID: RP0111210002166 
Assistance Required: Need urgent Collection 

Issue Description: Customer raised a return request on 1/11/21 and the returns have not been collected, So i have escalated to LMG team, but they are not responding. Kindly check and assist. 

Regards, 
Fatma Maher