Subject: Re: C-SAT & quality appreciation
From: Seeta Seeta <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, escalations dxbteam <[email-masked]>, Saurabh <[email-masked]>
Date: Wed, 10 Feb 2021 00:35:38 -0700 (MST)

Hi Imran, 

Sorry to inform you that, Samer Salmeh is no more with the organisation. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohd Imran" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Saurabh" <[email-masked]> 
Sent: Wednesday, 10 February, 2021 12:41:02 
Subject: RE: C-SAT & quality appreciation 

Hi Seeta, 

Please share the photograph of Samer sheikh. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Seeta Seeta <[email-masked]> 
Sent: Wednesday, January 13, 2021 2:04 PM 
To: Mohd Imran <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; Mustehsan Siddiqui <[email-masked]>; Escalations Dxbteam <[email-masked]>; Saurabh <[email-masked]> 
Subject: Re: C-SAT & quality appreciation 

External email sender, please take precaution. 

Hi Imran, 

I have attached the agents photo, as per your request. Please find the attachment for the same. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Mustehsan Siddiqui" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Saurabh" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 10 January, 2021 13:43:04 
Subject: C-SAT & quality appreciation 

Hi Team, 

We have started an activity from the month of December 2020 to encourage agent’s performance and productivity. 

We will be recognizing and appreciating agents on monthly basis, who are performing good in terms of call quality and C-SAT. 

And for the last month on the basis of C-SAT only, we have two of are agents who performed well. 

Juhi Goel with total # of 171 positive responses and a C-SAT score of 47%. 

Arunjay Raj Chouhan with total # 159 positive responses and a C-Sat score of 50%. 

Do provide a photograph of them in order to issue an appreciation certificate. 

Important – Please ask every agent to select agent name while updating properties and disposition. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com