Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Fauzan Musalman <[email-masked]>
Date: Tue, 09 Feb 2021 16:03:48 +0000 (UTC)

Hey Fauzan Musalman ,

You have new message(s) in this group.

Livesalesman Team

A

image.png (13.9 KB)

Apoorv Joshi

M

hi team, please enable intelliassign

Mahmoud Emad Elsayed

M

for all team avail and handling chat

Mahmoud Emad Elsayed

S

Mahmoud Emad Elsayed

hi team, please enable intelliassign

ok

Shakeeb Arsalan

A

2066000 - plz reply that call back has been done and we are following up with the courier to get the item collected

Akshay Berry

M

@apoorv can u check this ASAP pls https://landmark.atlassian.net/browse/REL-130295

Mohamed Ali Mahmoud

A

checking

Apoorv Joshi

A

@mohamed.mahmoud

Apoorv Joshi

M

@apoorv @shakeeb.arsalan please advise chat team to active IntelliAssign

Mahmoud Emad Elsayed

A

@mohmoud.elsayed intelasign is active for every agent right now mahmoud

Apoorv Joshi

A

@mohmoud.elsayed Homebox chats are getting assigned automatically to our queue

Apoorv Joshi

J

homebox uae or ksa? or anything?

Jessie Kathleen Go Caparas

J

guys for returns you can check this path

Jessie Kathleen Go Caparas

J

image.png (16.4 KB)

Jessie Kathleen Go Caparas

A

Homebox UAE

Apoorv Joshi

A

@mohmoud.elsayed aren't we checking Efulfilment> UAT> EFU Return> Return End to end joureny?

Apoorv Joshi

M

@apoorv share screenshot

Mahmoud Emad Elsayed

J

Apoorv Joshi

@mohmoud.elsayed aren't we checking Efulfilment> UAT> EFU Return> Return End to end joureny?

Apoorv its also the correct path however to avoid looking at duplicate entries, use the path i shared

Jessie Kathleen Go Caparas

A

Got it @jessie.caparas

Apoorv Joshi

A

image.png (63.2 KB)

Apoorv Joshi

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