Subject: RE: Refund approval/9631500691
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Akshay Berry <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, PRINCE MALIK <[email-masked]>
Date: Tue, 9 Feb 2021 12:04:02 +0000

@Akshay Berry<mailto:[email-masked]>

Kindly look into this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, February 9, 2021 3:20 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; PRINCE MALIK <[email-masked]>
Subject: Re: Refund approval/9631500691

External email sender, please take precaution.
Hi Team,

Kindly assist us in the mentioned case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "PRINCE MALIK" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 9 February, 2021 16:38:54
Subject: Refund approval/9631500691

Hi Team,

Problem Statement: Refund approval
Order Date : Jan 27, 2021
Order ID: 9631500691
Tracking ID: FP012821001146
Issue Description: The order was shipped from our side on 28 Jan, 2021 and as per LMG website the order RTO on 7 Feb, 2021, But on hybris it's showing delivered. Customer claiming that he/she has not received the order, Kindly check and do the needful

Regards,
Prince

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