Subject: Re: Refund approval/9631500691
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, PRINCE MALIK <[email-masked]>
Date: Tue, 9 Feb 2021 04:19:43 -0700 (MST)

Hi Team, 

Kindly assist us in the mentioned case. 

Thanks & Regards, 
Seeta Kunwar 

From: "PRINCE MALIK" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 9 February, 2021 16:38:54 
Subject: Refund approval/9631500691 

Hi Team, 

Problem Statement: Refund approval 
Order Date : Jan 27, 2021 
Order ID: 9631500691 
Tracking ID: FP012821001146 
Issue Description: The order was shipped from our side on 28 Jan, 2021 and as per LMG website the order RTO on 7 Feb, 2021, But on hybris it's showing delivered. Customer claiming that he/she has not received the order, Kindly check and do the needful 

Regards, 
Prince