Subject: Re: no order placed, amount deducted
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Fatma Maher <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 9 Feb 2021 03:36:29 -0700 (MST)

Hi Malik, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Fatma Maher" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 8 February, 2021 13:58:17 
Subject: Re: no order placed, amount deducted 

Hi Team, 

Customer email address: [email-masked] 
Amount :AED 349 
Ticket Id: 2003954 
Date : 9 Jan,2021 
Transaction ID:101004448180 

Kindly check and assist. 

Regards, 
Fatma Maher 

From: "Seeta Seeta" <[email-masked]> 
To: "Fatma Maher" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 8 February, 2021 13:51:58 
Subject: Re: no order placed, amount deducted 

Hi Fatma, 

Kindly provide us the below details. 

Customer email address: 
Amount : 
Ticket Id: 
Date : 
Transaction ID: 

Also make sure to put the same details before escalating the case to us. whenever you have this kind of case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Fatma Maher" <[email-masked]> 
To: "Fauzan Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 29 January, 2021 16:15:47 
Subject: no order placed, amount deducted 

Hi Team, 

Ticket no: 2003954 

The customer's order has not been placed successfully, but the amount deducted from his bank account. 

Kindly check and assist. 

Regards, 
Fatma Maher