Subject: Re: Need Urgent Collection #6251414051
From: Seeta Seeta <[email-masked]>
To: Bm olmriyadh <[email-masked]>
Cc: Faraz Lohani <[email-masked]>, jessie caparas <[email-masked]>, ARUNJAY RAJ <[email-masked]>, Fauzan Musalman <[email-masked]>, Olm Riyadh <[email-masked]>, Poovanna KBelliyappa <[email-masked]>, ArishLaila <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, Meer Ali <[email-masked]>
Date: Tue, 9 Feb 2021 03:00:11 -0700 (MST)

Hi Team, 

The collection is not done till now. 

Thanks & Regards, 
Seeta Kunwar 

From: "Bm olmriyadh" <[email-masked]> 
To: "Faraz Lohani" <[email-masked]>, "jessie caparas" <[email-masked]>, "ARUNJAY RAJ" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Olm Riyadh" <[email-masked]>, "Poovanna KBelliyappa" <[email-masked]>, "ArishLaila" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Meer Ali" <[email-masked]> 
Sent: Wednesday, 27 January, 2021 12:23:18 
Subject: RE: Need Urgent Collection #6251414051 

Dear Team, 

We have re-assigned to our courier for urgent pickup 

Thanks! 

Dinesh balu 

From: Faraz Lohani <[email-masked]> 
Sent: Tuesday, January 26, 2021 5:59 PM 
To: Jessie Caparas <[email-masked]>; ARUNJAY RAJ <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Olm Riyadh <[email-masked]>; Poovanna KBelliyappa <[email-masked]>; ArishLaila <[email-masked]> 
Cc: Bm olmriyadh <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: Need Urgent Collection #6251414051 

Hi [ mailto:[email-masked] | 
@Olm Riyadh ] [ mailto:[email-masked] | 
@Poovanna KBelliyappa ] [ mailto:[email-masked] | 
@ArishLaila ] , 

Please get these 2 order picked up from the customer as the customer is waiting since 5th December 2020 as per the trail mail below. 

Thankyou and Regards, 

Faraz Lohani 

Customer Support Associate 

Customer Service 

[ mailto:[email-masked] | [email-masked] ] 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 26, 2021 5:10 PM 
To: ARUNJAY RAJ < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Olm Riyadh < [ mailto:[email-masked] | [email-masked] ] >; Bm olmriyadh < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Need Urgent Collection #6251414051 

[ mailto:[email-masked] | @Faraz Lohani ] please look into this. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: ARUNJAY RAJ < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 26, 2021 5:07 PM 
To: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Olm Riyadh < [ mailto:[email-masked] | [email-masked] ] >; Bm olmriyadh < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Need Urgent Collection #6251414051 

External email sender, please take precaution. 

Hi Team, 

Any update 

Regards , 
Arunjay 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "olm riyadh" < [ mailto:[email-masked] | [email-masked] ] >, "bm olmriyadh" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "ARUNJAY RAJ" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 19 January, 2021 13:47:20 
Subject: Need Urgent Collection #6251414051 

Hi Team, 

Kindly assist us on the below case. 

Regards, 

Fauzan 

From: "ARUNJAY RAJ" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, January 8, 2021 9:09:55 PM 
Subject: Regarding late collection 

Hi Team, 

Problem Statement: Late collection for 2 orders 

With reference to order number 6251414051 

Order Date : Dec 4, 2020 

Order ID: 6251414051 

Tracking ID: RP1205200004600 and RP1205200004858 

Issue Description: Customer raised a return request on 12/5/2020. But the item still not collected. 

With reference to order number 6251883520 

Order Date : Dec 5, 2020 

Order ID:6251883520 

Tracking ID: RP1208200003480 

Assistance Required: Need urgent collection 

Issue Description: Customer raised a return request on 12/8/20. But the item still not collected. 

Kindly check and do the needfull, Thanks for the help. 

Regards, 

Arunjay 

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