Subject: RE: Collection Delay - 6262047410
From: Bm Olmjeddah <[email-masked]>
To: Faraz Lohani <[email-masked]>, Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Olm Jeddah <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>
Cc: JUHI GOEL <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 9 Feb 2021 09:47:41 +0000

Dear all,

Kindly note we sent Driver 5 times  for pick up but the pick up still not done.
Also check the below Screenshot for the same.

Let us check why the pick up still not done and will do the needful.

Thanks

From: Faraz Lohani <[email-masked]>
Sent: Monday, February 8, 2021 3:20 PM
To: Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Olm Jeddah <[email-masked]>; Bm Olmjeddah <[email-masked]>; Mohd. Jamal Akhtar <[email-masked]>
Cc: JUHI GOEL <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Collection Delay - 6262047410

Hi @Olm Jeddah<mailto:[email-masked]> @Bm Olmjeddah<mailto:[email-masked]> @Mohd. Jamal Akhtar<mailto:[email-masked]>,

Please assist in getting the pickup done from the customer as it is pending since 10th January 2021.
Tracking ID : RP0110210003041

Customer Contact :
Merry Ferry
+966572384195

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]<mailto:[email-masked]>

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 8, 2021 2:45 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Cc: JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: RE: Collection Delay - 6262047410
Importance: High

@Faraz Lohani<mailto:[email-masked]>

Please check on this as well.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 7, 2021 5:42 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: Collection Delay - 6262047410

External email sender, please take precaution.
Hi Team,

Please assist to arrange the collection on the below. No updates from LMG. Customer details are as follows:
+966572384195
Al rabwah dist, Abdullah Abbas street
3rd building, grey colour
Matam karwan Al bukhari
Al Bawadi
Jeddah, Saudi Arabia (SA)

Marked this for reattempt as well on Fareye.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 5, 2021 6:45:58 PM
Subject: Late collection 6262047410

Please take a look at ticket #2024785

Hi Team,

Problem Statement: Late collection

Order Date : ​Jan 8, 2021
Order ID: ​6262047410
Tracking ID: RP0110210003041

Assistance Required: Need urgent collection

Please collect the item on priority.

Regards,
Juhi

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