Subject: RE: Refund Issue/ 6258935955
From: Malik Ismail <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, ARUNJAY RAJ <[email-masked]>
Date: Tue, 9 Feb 2021 07:14:04 +0000

Hi Seeta,

Escalated to tech. INC0974390

Regards,
Malik
From: Seeta Seeta <[email-masked]>
Sent: Tuesday, February 9, 2021 10:45 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; ARUNJAY RAJ <[email-masked]>
Subject: Re: Refund Issue/ 6258935955
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to the order number  6258935955, the customer has raised a return request under #RMA 1000391933. The return status is showing as reached warehouse but the refund is not processed yet.

So requesting you to kindly assist us in the mentioned case, as the customer is chasing us for his refund.

Awaiting for your revert.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "ARUNJAY RAJ" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 8 February, 2021 19:05:05
Subject: Re: Refund Issue/ 6258935955

Hi Team,

Kindly update for the same, Thanks for the help.

Regards,
 Arunjay

________________________________
From: "ARUNJAY RAJ" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 8 February, 2021 19:04:42
Subject: Re: Refund Issue/ 6258935955

________________________________
From: "ARUNJAY RAJ" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 31 January, 2021 14:08:57
Subject: Re: Refund Issue/ 6258935955

Hi Team,

Kindly update for the same, Thanks for the help.

Regards,
 Arunjay
________________________________
From: "ARUNJAY RAJ" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 27 January, 2021 15:46:59
Subject: Refund Issue/ 6258935955

Hi Team,

Problem Statement: Refund not processed

Order Date : Dec 28, 2020
Order ID: 6258935955
Tracking ID: RP1230200004415

Rma Status is reached warehousse

Assistance Required: Refund needs to be processed

Issue Description: Customer returned the item and ware house stated that return processed

Regards,
 Arunjay

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