Subject: Re: Refund ISSUE
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, ABDALLAH AHEMAD <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 8 Feb 2021 22:47:39 -0700 (MST)

Hi Malik, 

Can you please provide us the #RRN no for mentioned refund. 

Thanks & Regards, 
Seeta Kunwar 

From: "ABDALLAH AHEMAD" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 7 February, 2021 10:16:04 
Subject: Refund ISSUE 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Dec 4, 2020 
Order ID: 6251527051 

Assistance Required: Need refund for customer. 
Issue Description: Customer his order has been cancelled and refund has been REFUND_PROCESSED on 12/26/20 2:47 PM from our side under transaction id 169999990044729345 customer complaint he didn't get refund in his account he shared his statement bank as per attached 

kindly check and do the needful 
​ 
Regards, 
Abdallah.