Subject: Re: Missing item issue #6268707386
From: SAEEDURRAHMAN CHOUDHARY <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 8 Feb 2021 22:23:59 -0700 (MST)

Pleas advise, 

From: "SAEEDURRAHMAN CHOUDHARY" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 7 February, 2021 11:10:11 
Subject: Missing item issue #6268707386 

Hi Team, 

Problem Statement: Missing item issue 
Order Date : Jan 29, 2021 
Delivery Date: 1/31/21 
Order ID: 6268707386 
Tracking ID: FP0130210003038 
Child ticket no : 2046856 

Issue Description: Customer reported that she has not received 1 item (162519087 - Intex - Intex Queen Premaire Elevated Airbed) since the consignment shows that the whole order has been delivered. 

Kindly be noted the customer is not ready to get its refund, he wants the item itself. 

Pleas check and advise, 

Regards, 
Saeedurrahman