Subject: RE: Bank transfer #2000294535
From: Jessie Caparas <[email-masked]>
To: Ahmed Ibrahim Waheed Mohamed <[email-masked]>, Alinaqi Bhavnagri <[email-masked]>, Apoorv Joshi <[email-masked]>, Malik Ismail <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Mohammad Musaed <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 8 Feb 2021 15:32:59 +0000

@Ahmed Ibrahim Waheed Mohamed<mailto:[email-masked]>

Order ID is as per the subject - 2000294535

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Ahmed Ibrahim Waheed Mohamed <[email-masked]>
Sent: Monday, February 8, 2021 7:32 PM
To: Jessie Caparas <[email-masked]>; Alinaqi Bhavnagri <[email-masked]>; Apoorv Joshi <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Mohammad Musaed <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: Bank transfer #2000294535

Kindly share the order num

Best Regardes
Ahmed Ibrahim | Finance Assistant
Orient International Trading Ltd | Landmark Group
Mirage Mall, 1st Settlement, Suez Road, New Cairo, Egypt
Tel: +2 010 260 999 00 | +2 010 260 999 11 | Fax: +2 010 260 948 48
Mob +201097974679
www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Ceb754dfffdd04285a1a508d8cc46aa24%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637483951164991513%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=EXDQOkTzhkNTwRRB1u1KkmHbA3dAzI%2FDft7h8zdEeyA%3D&reserved=0>

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 08, 2021 5:31 PM
To: Alinaqi Bhavnagri <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ahmed Ibrahim Waheed Mohamed <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Mohammad Musaed <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Bank transfer #2000294535
Importance: High

@Alinaqi Bhavnagri<mailto:[email-masked]>

Can you please confirm the date when this was refunded?

Also update ticket ID 00068002 please.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Alinaqi Bhavnagri <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 4, 2021 2:59 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ahmed Ibrahim Waheed Mohamed <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Mohammad Musaed <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Bank transfer #2000294535

There are no pending cases. All transfers are done.

Get Outlook for iOS<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2Fo0ukef&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Ceb754dfffdd04285a1a508d8cc46aa24%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637483951164991513%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=07oY4enKk9VLuexnGxju0YToqf68%2BPCox3q%2FrWr7Rbs%3D&reserved=0>
________________________________
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 4, 2021 12:57:55 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Alinaqi Bhavnagri <[email-masked]<mailto:[email-masked]>>; Ahmed Ibrahim Waheed Mohamed <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Mohammad Musaed <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Bank transfer #2000294535

External email sender, please take precaution.
Hi Malik,

Can you please assist in getting an update on the below, Bank Transfer is still pending. Case pending since Dec 2020.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "malik ismail" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Alinaqi Bhavnagri" <[email-masked]<mailto:[email-masked]>>, "Ahmed Ibrahim Waheed Mohamed" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 30, 2021 2:44:45 PM
Subject: RE: Bank transfer #2000294535

Hi @Alinaqi Bhavnagri<mailto:[email-masked]> @Ahmed Ibrahim Waheed Mohamed<mailto:[email-masked]>,

Please do the needful.

Order 2000294535 – Ticket 00068002

Regards,

Malik Ismail

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 30, 2021 10:04 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Mohammad Musaed <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Bank transfer #2000294535
Importance: High

External email sender, please take precaution.

Hi Team,

Kindly assist us to close the below case.

Regards,

Fauzan

________________________________

From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 23, 2021 2:28:27 PM
Subject: Bank transfer #2000294535

Hi Team,

With reference to order #2000294535

RMA: 1000142167

Hybris ticket: 00068002

The RMA status is bank transfer in progress and the bank details updated already. Kindly check and assist us to the bank transfer on priority basis as the case is pending since 03 Dec 2020.

Regards,

Fauzan

________________________________

From: "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 9, 2021 1:25:32 PM
Subject: Bank transfer

Hi Team,

Order number :2000294535

RMA:1000142167

​Hybrise ticket id :00068002

The refund status still in progress ,However the hybrise ticket has been created on 12/3/20 but the customer informed us he didn't receive refund  kindly check  and do  the needful.

Regards,

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Ceb754dfffdd04285a1a508d8cc46aa24%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637483951165001510%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=o8tAQf2TybC0dLFYDw1SYBk8KZt%2BhtmVyKK54p2QeVQ%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com