Subject: RE: Refund Order ID:2000465931, 2000444999
From: Faraz Lohani <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Alinaqi Bhavnagri <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Yahya <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Date: Mon, 8 Feb 2021 13:40:48 +0000

Hi @Alinaqi Bhavnagri<mailto:[email-masked]>,

Please assist in the below matter as it is pending since long.

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]

From: Apoorv Joshi <[email-masked]>
Sent: Monday, February 1, 2021 6:29 PM
To: Alinaqi Bhavnagri <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Yahya <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Re: Refund Order ID:2000465931, 2000444999

External email sender, please take precaution.
Hi Alinaqi,

Kindly assist us to get the bank transfer processed for the Hybris ticket id - 00091005 and 00091006

Order ID:2000465931, 2000444999

Thank you for your help.

Regards,
Apoorv

________________________________
From: "Yahya" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 26 January, 2021 12:39:20
Subject: Refund Order ID:2000465931, 2000444999

Hi Team,

Please Initiate the refund for the below orders numbers as we informed that the bank details of the customer has been updated .

Problem Statement:the refund has been done but its not appear on the customer's credit for 2 orders

Order Date :Nov 11, 2020
Order ID:2000465931, 2000444999
Tracking ID:43823507641,43822901754

Amount: (EGP218.40+256+576)
Assistance Required:Need an urgent refund

Regards,
CS Team Yahya Ahmed Mohammed Ali Al- Dhurafi

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com