Subject: Re: request for RRN 6245686131
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Akshay Berry <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Mon, 8 Feb 2021 05:32:29 -0700 (MST)

Hi Team, 

Please assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, February 7, 2021 1:58:00 PM 
Subject: request for RRN 

Hi Team, 

Problem Statement: Refund complaint. 
Order Date : Nov 22, 2020 
Order ID: 6245686131 
RMA: 1000222654 
RMA: 1000222658 
Assistance Required: please provide the customer with ( RRN). 
the customer confirmed that the amount not refunded for both RMAs mentioned above. 

Issue Description: Refund complaint. 
Regards, 
Ezzaldeen