Subject: FW: Need RRN #6245263886
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 8 Feb 2021 12:13:36 +0000

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Malik Ismail <[email-masked]>
Sent: Monday, February 8, 2021 11:24 AM
To: Jessie Caparas <[email-masked]>
Subject: RE: Need RRN #6245263886

RRN 32612257876

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 6, 2021 9:36 AM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: FW: Need RRN #6245263886
Importance: High

This one too Malik – need RRN.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 4, 2021 11:00 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; SAEEDURRAHMAN CHOUDHARY <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Need RRN #6245263886
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #6245263886

The refund status is Manually refunded by payfort on 26 Nov 2020, However customer still complaining that he has not got the refund.

Kindly check and assist us to get the RRN.

Regards,
Fauzan

________________________________
From: "SAEEDURRAHMAN CHOUDHARY" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 4 February, 2021 12:07:02
Subject: Need RRN #6245263886

Hi Team,

Problem Statement: Need RRN

Order Date: ​Nov 21, 2020

Order ID: 6245263886

RMA: 1000228981

Amount : 65.61 SAR

Transaction ID : ​169999990033966925

Assistance Required: Need RRN

Issue Description: With refernce to the above mentioned order ID, the refund has been done successfully from our end but the customser is reporting that he did not det the refud till now and he shared his bank statemet. You can find the bank statement attached.

Please check and advise.

Thank you for your help

Regards,
Saeedurrahman

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