Subject: Late Collection No response from 3rd party #9626760233
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Fatma Maher <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Mon, 8 Feb 2021 02:59:39 -0700 (MST)

Hi Team, 

With reference to order # 9626760233 
AWB: RP011021002296 

Kindly arrange a collection on the above AWB as it is pending since long time. 

Reattempt has been done from the system. 

Regards, 
Fauzan 

From: "Fatma Maher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, January 31, 2021 1:10:01 PM 
Subject: Late Collection No response from 3rd party #9626760233 

Hi Team, 

Problem Statement: Late Collection 
Order Date : Jan 5, 2021 
Order ID: 9626760233 
Return Tracking ID: RP011021002296 
Assistance Required: Need urgent Collection 

Issue Description: Customer raised a return request on 1/10/213 and the collection is pending since then. I have escalated to the courier team but they are not responding. 

Kindly check and assist. 

Regards, 
Fatma Maher