Subject: Re: Refund status: Hybris Ticket: 03669005 Case - 2065666 Order Number: 8397929204
From: Seeta Seeta <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 8 Feb 2021 01:29:42 -0700 (MST)

Hi Manish, 

Please create a new ticket and assign to finance group. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 7 February, 2021 15:45:39 
Subject: Refund status: Hybris Ticket: 03669005 Case - 2065666 Order Number: 8397929204 

Hi Team, 
​ 
Problem statement - The customer is asking for the update on the Knet transfer 

Case - 2065666 
Order Number: 8397929204 
Order Created: 8/17/2020 
AWB - FP08180001722 

Hybris Ticket: 03669005 
Ticket status: Closed 

Assistance required: Kindly look into the issue and confirm the Knet transfer date if the amount has been processed to the customer's account. 

Regards, 
Manish