Subject: MOC Issues 9622318872
From: Fatma Maher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Mon, 8 Feb 2021 00:46:59 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Dec 15, 2020 
Order ID: 9622318872 
Return Tracking ID: RP121620001822 
Assistance Required: Process refund asap. 

Issue Description: The returned items were collected on Dec 23. The refund is pending and the customer has complained 2 months before. aand he has raised a complain on lifestyle. Kindly check and assist. 

Regards, 
Fatma Maher