Subject: RE: Return request for WWD -9629770309
From: Sachin Maheshwari <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, kishan singh <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 8 Feb 2021 06:23:41 +0000

Hi @Fauzan  Ahmad . Musalman<mailto:[email-masked]>,

Color in website is exactly the same as actual product, also the hole shown here in image shared by customer is part of assembly area.

I do not see that it has any damage or wrong color issue, also if customer has concerns in fixing it himself/herself, we can ask assembly team to do the needful.

Regards,
Sachin

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Monday, February 8, 2021 9:33 AM
To: Sachin Maheshwari <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; kishan singh <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Return request for WWD -9629770309

External email sender, please take precaution.
Hi Sachin,

Need your assistance in the below case,

Regards,
Fauzan

________________________________
From: "kishan singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 7, 2021 9:28:06 PM
Subject: Return  request for WWD -9629770309

Hi Team,

Issue - Return  request for WWD Item.
Order Date :Jan 19, 2021
Order ID:9629770309

Customer wants to return/replace this item because as per customer, she has received the different colour and item is defective hence customer is looking for replacement. Kindly check and do the needful.

Find the attachment for same.

Regards
Krishan

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