Subject: RE: Late delivery:​ Case id - 2032574 Order Number: 9631230575 AWB - FP012621001785
From: Vaibhav Ohri <[email-masked]>
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Dipesh Regmi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Anwar P. Panery" <[email-masked]>, Ashish Karini <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>
Date: Mon, 8 Feb 2021 05:55:30 +0000

Hi Jessie

Can we get the correct address for this order.

The address mentioned on the order is of The lakes as well as Al qudra road.

So where does order needs to be delivered.

If we get the correct address, we will deliver this order by tomorrow.

Please find the below address mentioned on the order.

Emaar accommodation, 1B, 918 Al qudra road, opposite town square park The Lakes

Regards

Vaibhav ohri
From: Jessie Caparas <[email-masked]>
Sent: Monday, February 8, 2021 9:52 AM
To: Apoorv Joshi <[email-masked]>; Dipesh Regmi <[email-masked]>; Vaibhav Ohri <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Anwar P. Panery <[email-masked]>; Ashish Karini <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>
Subject: RE: Late delivery:​ Case id - 2032574 Order Number: 9631230575 AWB - FP012621001785
Importance: High

@Dipesh Regmi<mailto:[email-masked]> @Vaibhav Ohri<mailto:[email-masked]>

This has been a long time.

What’s the delay on this?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 6, 2021 2:23 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Anwar P. Panery <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late delivery:​ Case id - 2032574 Order Number: 9631230575 AWB - FP012621001785

External email sender, please take precaution.
Hi Jessie,

Can you please assist in arranging the delivery on priority. Customer is threatening for consumer court via chat. Not receiving any response from LMG on this and there is no delivery attempt after Jan 28, 2021.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>, "Dipesh Regmi" <[email-masked]<mailto:[email-masked]>>, "Ashish Karini" <[email-masked]<mailto:[email-masked]>>, "anwar panery" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 3, 2021 6:26:49 PM
Subject: Re: Late delivery:​ Case id - 2032574 Order Number: 9631230575 AWB - FP012621001785

Hi Team,

Kindly assist us in arranging the delivery for the order id - Order Number: 9631230575, AWB - FP012621001785

The customer can be reached at Contact number: 050-2309359

Thank you for your help.

Regards,
Apoorv

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 2 February, 2021 17:18:32
Subject: Late delivery:​ Case id - 2032574 Order Number: 9631230575 AWB - FP012621001785

Hi Team,

Kindly note that the customer has reported that he had not requested for any changes in the delivery.

​However please find the below details and make sure to deliver the order on a priority as the customer is very disappointing now.

Address-
Town square,  emaar accommodation, 1B, 918. Al qudra road, The Lakes Dubai, UAE
Contact: 050-2309359
​
Problem statement - Late delivery
​
Case id - 2032574
Order Number: 9631230575
Order Created: 1/26/2020
AWB - FP012621001785

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order.

Regards,
Manish

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