Subject: RE: refund not Processed #6228808072
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, AHMED ISMAT <[email-masked]>, Sohaib Ahmed <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Date: Sun, 7 Feb 2021 13:00:27 +0000

Hi Shakeeb,

RRN 027408042354

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, February 7, 2021 3:45 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; AHMED ISMAT <[email-masked]>; Sohaib Ahmed <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Re: refund not Processed #6228808072

External email sender, please take precaution.
Hi Team,

Order NO: 6228808072
the refund is showing Manually refunded by payfort on Nov 11th 2020 and the customer till now is claiming that he did not receive.

Please provide the RRN.

Regards
Shakeeb

________________________________
From: "AHMED ISMAT" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 26, 2020 1:19:06 PM
Subject: refund not Processed #6228808072

Hi Team,

With reference to the order number: 6228808072 Jira link https://landmark.atlassian.net/browse/REL-130455 ticket no:1882889
The refund has been rejected and I escalated to Jira and still refund not Processed
​Kindly check the case and do the needful,

​Regards,
Ahmed Ismat

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