Subject: RE: Refund not processed - 8231420122
From: Mohd Imran <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Sun, 7 Feb 2021 08:13:32 +0000

Raised to tech REQ0215854<https://landmarkit.service-now.com/sc_request.do?sys_id=536b683fdb02e49034fed4bdd3961958&sysparm_record_target=sc_request&sysparm_catalog=e0d08b13c3330100c8b837659bba8fb4&sysparm_catalog_view=catalog_default>

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Saturday, February 6, 2021 8:16 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Re: Refund not processed - 8231420122

External email sender, please take precaution.
Hi Team,

Kindly assist us to cancel the remaining items, as the customer is now asking for refund.

Awaiting for your response.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 6 February, 2021 06:51:46
Subject: Refund not processed - 8231420122

Hi team,

With regards to Order ID 8231420122, the WH team has confirmed that only 1 item has been shipped and rest all has been cancelled. The partial cancellation is inactive, hence kindly assist with the refund.

Please find attached screenshot shared by the WH team.

Regards,
Nikhil.

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