Subject: RE: Missing Item #6497524713
From: Mohd Imran <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>
Date: Sun, 7 Feb 2021 08:09:07 +0000

Raised to tech REQ0215850<https://landmarkit.service-now.com/sc_request.do?sys_id=e46a6437db02e49034fed4bdd3961904&sysparm_record_target=sc_request&sysparm_catalog=e0d08b13c3330100c8b837659bba8fb4&sysparm_catalog_view=catalog_default>

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, February 6, 2021 9:42 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>
Subject: Missing Item #6497524713
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #6497524713
Order Date: Jun 6, 2020

Kindly assist us to cancel the item (161856419 - - Philips Avent Natural Feeding Bottle - 260 ml) as it has not shipped.

Regards,
Fauzan

________________________________
From: "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 30 January, 2021 18:00:51
Subject: Missing Item

Hi Team,

Subject : Missing Item

Problem Statement – Missing Item

Order ID – 6497524713

​
Item ID –    161856419 - - Philips Avent Natural Feeding Bottle - 260 ml quantity(1) (SAR55.00)

Assistance Required – Need urgent delivery

Order placed on: 06-Jun-2020

Kindly check on this and update us ASAP.

as per the hypris the item was not  shipped  from the warehouse and the customer claims he did not receive the item  kindly check and advice

Regards,

Ezzaldeen

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