Subject: Re: SADAD refund #6488640574
From: Ezzaldeen Mahyoub <[email-masked]>
To: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sun, 7 Feb 2021 00:48:53 -0700 (MST)

any update 

From: "Apoorv Joshi" <[email-masked]> 
To: "malik ismail" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Ezzaldeen Mahyoub" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mohd Imran" <[email-masked]> 
Sent: Saturday, 30 January, 2021 17:48:32 
Subject: Re: SADAD refund #6488640574 

Hi Malik, 

Can you please update on the below case if the bank transfer is done. The case is pending since May 2020. 

Thank you for your help! 

Regards, 
Apoorv 

From: "malik ismail" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Ezzaldeen Mahyoub" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, January 20, 2021 5:23:14 PM 
Subject: RE: SADAD refund #6488640574 

Hi Fauzan , 

Escalated to finance 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Wednesday, January 20, 2021 2:38 PM 
To: Malik Ismail <[email-masked]> 
Cc: Apoorv Joshi <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: SADAD refund #6488640574 
Importance: High 

External email sender, please take precaution. 

Hi Malik, 

Kindly assist us to process the SADAD refund ticket # 07447292 of the order # 6488640574 the bank details has been updated on hybris. 

Regards, 

Fauzan 

From: "Ezzaldeen Mahyoub" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, January 20, 2021 2:47:45 PM 
Subject: refund not process 

Hi team, 

With reference to order no 6488640574. 

the order was returned to warehouse but the refund was initiated to sadad and customer claim he did got his refund. 

we have forwarded the case to jira to update the customer bank details the the bank transfer ticket has been created. 

kindly check and do the needful. 

Regards, 

Ezzaldeen 

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