Subject: Re: Cancellation failed 6244062894
From: Fatma Maher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sun, 7 Feb 2021 00:16:25 -0700 (MST)

Hi Team, 

any updates, 

Regards, 
Fatma Maher 

From: "Fatma Maher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 4 February, 2021 15:32:14 
Subject: Re: Cancellation failed 6244062894 

Hi Team, 

Till now the order has not been canceled. So kindly check and assist. 

Regards, 
Fatma Maher 

From: "Malik Ismail" <[email-masked]> 
To: "Akshay Berry" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Mohamed Nagy" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]>, "Mohamed Mahmoud" <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Fatma Maher" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Faraz Lohani" <[email-masked]> 
Sent: Saturday, 30 January, 2021 21:39:50 
Subject: RE: Cancellation failed 6244062894 

Hi Akshay , 

Customer contacted. Will cancel the order. 

Regards, 

Malik 

From: Akshay Berry <[email-masked]> 
Sent: Saturday, January 30, 2021 12:17 PM 
To: Jessie Caparas <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; Mohamed Nagy <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Mohamed Mahmoud <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Malik Ismail <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Fatma Maher <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Faraz Lohani <[email-masked]> 
Subject: RE: Cancellation failed 6244062894 

[ mailto:[email-masked] | @Mohamed Nagy ] [ mailto:[email-masked] | 
@Mohammad Shababe Quamar ] [ mailto:[email-masked] | 
@Mohamed Mahmoud ] [ mailto:[email-masked] | 
@Mahmoud Emadeldin Mahmoud   Elsayed ] [ mailto:[email-masked] | 
@Malik Ismail ] Customer requested for Arabic speaker. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, January 29, 2021 1:17 PM 
To: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fatma Maher < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Cancellation failed 6244062894 
Importance: High 

[ mailto:[email-masked] | @Akshay Berry ] 

Can you please call this customer tomorrow? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, January 23, 2021 11:17 AM 
To: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fatma Maher < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Cancellation failed 6244062894 
Importance: High 

[ mailto:[email-masked] | @Faraz Lohani ] 

Sinc Akshay is off today, please call this customer instead. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Jessie Caparas 
Sent: Saturday, January 23, 2021 10:32 AM 
To: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fatma Maher < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Cancellation failed 6244062894 
Importance: High 

[ mailto:[email-masked] | @Fauzan  Ahmad . Musalman ] 

Imran has replied on this. 

[ mailto:[email-masked] | @Akshay Berry ] can we please call this customer to confirm? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, January 23, 2021 10:12 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fatma Maher < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Cancellation failed 6244062894 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

With reference to order: 6244062894 

Order date: Nov 19, 2020 

Kindly assist us to cancel the order as it has not shipped since placed. 

Regards. 

Fauzan 

From: "Fatma Maher" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, January 22, 2021 6:23:00 PM 
Subject: Cancellation failed 6244062894 

Hi Team, 

Order number: 6244062894 

Order date: Nov 19, 2020 

The order has not be shipped, we tried to cancel the order many times but it failed. Kindly check and assist. 

Regards, 

Fatma 

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