Subject: RE: Collection delay - 6248751904
From: "Abdulrahman Mohamad (SA)" <[email-masked]>
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Ahmad Alawneh <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Algaili Ahmed <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Krizette Masangkay <[email-masked]>
Date: Sat, 6 Feb 2021 11:19:53 +0000

Dear,

Team has been informed to arrange collection.

Best Regards
CMT Executive Aramex International – KSA – Riyadh
Tel: +966 920027447
aramex.com

<http://www.twitter.com/aramex>   <http://www.facebook.com/aramex>    <http://www.linkedin.com/companies/11516>

For a greener planet, please don’t print this email unless necessary.

From: Jessie Caparas <[email-masked]>
Sent: Friday, February 5, 2021 6:06 PM
To: Apoorv Joshi <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>; Ahmad Alawneh <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Algaili Ahmed <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; Krizette Masangkay <[email-masked]>
Subject: RE: Collection delay - 6248751904
Importance: High

External email: avoid to open links or attachments unless sender is known and content is relevant..

@AbdulrahmanMoha<mailto:[email-masked]> @Ahmad Alawneh<mailto:[email-masked]>

As agreed, please do not cancel the collection.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 5, 2021 4:49 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Algaili Ahmed <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Krizette Masangkay <[email-masked]<mailto:[email-masked]>>; AbdulrahmanMoha <[email-masked]<mailto:[email-masked]>>
Subject: Collection delay - 6248751904
Importance: High

External email sender, please take precaution.
Hi Jessie,

AWB: 46406222472;B012804
Order Number: 6248751904

Customer is trying to return the items since Dec 2020, the above mentioned AWB was generated on Feb 1, 2021 and on the same date the AWB details along with collection reference, address, contact number was escalated to Aramex. We have not received any update from Aramex on this since the same date. Also, as per online tracking there are no details reflecting on Aramex website regarding the same anymore. As discussed Aramex team is not supposed to Cancel the AWB anymore. Customer details are as follows as shared by them:

Address ID: Sama Street,Albalad, Jeddah, Saudi Arabia.
Contact number: 0553097933

Could you please look into this and advise us regarding this case as to how should we go about arranging the collection in this. Thank you for your help!

Regards,
Apoorv
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