Subject: Reverse pickup/extra items- 8226647825
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, midhun madhu <[email-masked]>, Mayar Mayar Nasser <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sat, 6 Feb 2021 03:52:48 -0700 (MST)

Hi Jessie, 

Can you please assist on the below case. As per child ticket: 2030730, siva advised us that the extra items that customer has received will be collected from her and the customer will be contacted but the customer is saying no one has contacted her yet regarding extra items. 

Please assist to get an update on this. Thank you for your help! 

Regards, 
Apoorv 

From: "Mayar Mayar Nasser" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, February 6, 2021 3:12:24 PM 
Subject: Extra items 

Hi Team, 

Problem Statement:Extra items delivered 

Order Date : 5/1/2021 
Order ID: 8226647825 
Tracking ID:FP0106210002258 

Assistance Required: collect the items 
Issue Description: This customer recived 2 Extra items with amount of 26 KWD. He wants us to collect it . An escalation has been raised to the warehouse and they told us that they will collect the items but the customer told us that no one reached him to collect the items . Kindly collect it asap 
Regards, 
CS Team Mayar