Subject: Re: Late delivery:​ Case id - 2032574 Order Number: 9631230575 AWB - FP012621001785
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, anwar panery <[email-masked]>, Ashish Karini <[email-masked]>, Dipesh Regmi <[email-masked]>, vaibhav ohri <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sat, 6 Feb 2021 03:22:56 -0700 (MST)

Hi Jessie, 

Can you please assist in arranging the delivery on priority. Customer is threatening for consumer court via chat. Not receiving any response from LMG on this and there is no delivery attempt after Jan 28, 2021. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "vaibhav ohri" <[email-masked]>, "Dipesh Regmi" <[email-masked]>, "Ashish Karini" <[email-masked]>, "anwar panery" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "malik ismail" <[email-masked]>, "Mohd Imran" <[email-masked]> 
Sent: Wednesday, February 3, 2021 6:26:49 PM 
Subject: Re: Late delivery:​ Case id - 2032574 Order Number: 9631230575 AWB - FP012621001785 

Hi Team, 

Kindly assist us in arranging the delivery for the order id - Order Number: 9631230575, AWB - FP012621001785 

The customer can be reached at Contact number: 050-2309359 

Thank you for your help. 

Regards, 
Apoorv 

From: "Manish Kumar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 2 February, 2021 17:18:32 
Subject: Late delivery:​ Case id - 2032574 Order Number: 9631230575 AWB - FP012621001785 

Hi Team, 

Kindly note that the customer has reported that he had not requested for any changes in the delivery. 

​However please find the below details and make sure to deliver the order on a priority as the customer is very disappointing now. 

Address- 
Town square, emaar accommodation, 1B, 918. Al qudra road, The Lakes Dubai, UAE 
Contact: 050-2309359 
​ 
Problem statement - Late delivery 
​ 
Case id - 2032574 
Order Number: 9631230575 
Order Created: 1/26/2020 
AWB - FP012621001785 

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order. 

Regards, 
Manish