Subject: Re: Collection Delay - 6247132549
From: Apoorv Joshi <[email-masked]>
To: Krizette Masangkay <[email-masked]>
Cc: AbdulrahmanMoha <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, AhmadAlaw <[email-masked]>
Date: Sat, 6 Feb 2021 02:53:23 -0700 (MST)

Hi Krizette, 

The following are the details that customer has shared with us: 

Mobile number 0566633483 
Address: Near the civil defense, Irqah ,Riyadh, Saudi Arabia (SA) 

Kindly try contacting the customer on the above and taking their exact location. 

Thank you for assisting to get this arranged. 

Regards, 
Apoorv 

From: "Krizette Masangkay" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "AbdulrahmanMoha" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "malik ismail" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Ezzaldeen Mahyoub" <[email-masked]>, "AhmadAlaw" <[email-masked]> 
Sent: Saturday, February 6, 2021 2:40:19 PM 
Subject: RE: Collection Delay - 6247132549 

Dear Apoorv, 

Collection was cancelled due to incomplete address 

Do you have the complete pickup location? 

Thanks and Regards, 

Krizette M. Masangkay 

Customer Success Leader 

Aramex 

Direct Line: 04 607 6469 

Email [ mailto:[email-masked] | [email-masked] ] 

aramex.com 

From: Apoorv Joshi <[email-masked]> 
Sent: Friday, February 5, 2021 6:34 PM 
To: Abdulrahman Mohamad (SA) <[email-masked]>; Krizette Masangkay <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Jessie Caparas <[email-masked]>; malik ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]> 
Subject: Re: Collection Delay - 6247132549 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Krizette, 

Need your intervention on the below to assist in arranging the collection as receiving no further updates. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "AbdulrahmanMoha" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Krizette Masangkay" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "malik ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] >, "Akshay Berry" < [ mailto:[email-masked] | [email-masked] ] >, "Ezzaldeen Mahyoub" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, February 4, 2021 3:00:47 PM 
Subject: Collection Delay - 6247132549 

Hi Abdul, 

AWB: 46405164374;A295FF5 

Kindly assist to rearrange the collection on this, customer's address and contact details are as mentioned below. Please push them into the system as discussed: 

Mobile number 0566633483 

Address:Near the civil defense, Irqah ,Riyadh, Saudi Arabia (SA) 

Customer is trying to return the items since Dec 2020. Thank you for your help! 

Regards, 

Apoorv