Subject: RE: Return issue #9619801685
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Durga Prasad <[email-masked]>, Mohammed Aadhil <[email-masked]>, Faraz Lohani <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, SAEEDURRAHMAN CHOUDHARY <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 6 Feb 2021 08:15:19 +0000

@Faraz Lohani<mailto:[email-masked]>

Please look into this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Saturday, February 6, 2021 10:41 AM
To: Durga Prasad <[email-masked]>; Mohammed Aadhil <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; SAEEDURRAHMAN CHOUDHARY <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Return issue #9619801685
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to the mentioned order number according to the customer she has already returned the item to our store. However, there is no RMA in the hybris.

The item which customer has returned is 162455018 - - JoJo Maman Bebe Maternity Batik Print Maxi Nursing Dress AED 134.00.

Requesting you to kindly check this case and assist us.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "SAEEDURRAHMAN CHOUDHARY" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 2 February, 2021 10:22:18
Subject: Return issue #9619801685

Hi Team,

Problem Statement: Return issue

Order Date: Dec 3, 2020
Order ID: 9619801685
Store code: Centrepoint21005

Assistance Required: Need to urgent refund

Issue Description: The customer reported that he he has returned the item (JoJo Maman Bebe Maternity Batik Print Maxi Nursing Dress) to the store but the refund is sill not processed. Find the return slip attached.

Kindly check and do advise,

Thank you for your help

Regards,
Saeedurrahman

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