Subject: RE: Late collection #6249779839
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 6 Feb 2021 04:47:19 +0000

Hi @Apoorv Joshi<mailto:[email-masked]>

Go ahead and refund – its only SAR 33.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, February 3, 2021 7:36 PM
To: Jessie Caparas <[email-masked]>
Cc: Olm Riyadh <[email-masked]>; Bm olmriyadh <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; HAMZA <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Re: Late collection #6249779839

External email sender, please take precaution.
Hi Team,

Kindly assist in arranging the collection on the below. No update from LMG on this since Dec 2020. Customer can be reached on +966559023088.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>, "Bm olmriyadh" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "HAMZA" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 30, 2020 8:27:54 AM
Subject: Late collection #6249779839

Hi Team,

With reference to order #6249779839
Tracking ID:  RP1205200100064

The return request was created on 12/5/20  and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Reattempt request has been done on the system.

Regards,
Fauzan

________________________________
From: "HAMZA" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 30 December, 2020 02:37:24
Subject: Late collection

Hi Team,

Problem Statement:Late Collection
Order Date : Nov 30, 2020
Order ID: 6249779839
Tracking ID: RP1205200100064
RMA: 1000289725
Assistance Required: Need Urgent Collection
Issue Description: The return request was created on 12/5/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Regards,
Hamza

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com