Subject: Re: Refund not processed - 8231420122
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Fri, 5 Feb 2021 21:16:10 -0700 (MST)

Hi Team, 

Kindly assist us to cancel the remaining items, as the customer is now asking for refund. 

Awaiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Saturday, 6 February, 2021 06:51:46 
Subject: Refund not processed - 8231420122 

Hi team, 

With regards to Order ID 8231420122, the WH team has confirmed that only 1 item has been shipped and rest all has been cancelled. The partial cancellation is inactive, hence kindly assist with the refund. 

Please find attached screenshot shared by the WH team. 

Regards, 
Nikhil.