Subject: Partial cancellation - 9612877648
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Fri, 5 Feb 2021 14:20:08 -0700 (MST)

Hi Team, 

With regards to Order ID 9612877648, the partial cancellation for item id 162462484 is failing. We have raised REL-135471, and they are asking to check the status with the OMS team whether the item has been cancelled by them or not. 

Also, the customer has informed us that she has cancelled the card and wants the refund as My Credits. 

Kindly assist. 

Regards, 
Nikhil.