Subject: Re: Late collection// 9619873849
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Algaili Ahmed <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Dipesh Regmi <[email-masked]>, Ashish Karini <[email-masked]>
Date: Fri, 5 Feb 2021 03:45:29 -0700 (MST)

Hi Team, 

Please assist in getting the collection done on the below case. Escalated to LMG multiple times but not getting any update from LMG. Case pending from Dec 2020. Customer can be reached on 0552345220 and the same has been marked for reattempt on fareye. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, February 1, 2021 2:19:47 PM 
Subject: Re: Late collection// 9619873849 

Please follow up and update the CS contact no to# 0552345220. 

Problem Statement: Late collection 

Order Date : Dec 3, 2020 
Order ID: 9619873849 
Tracking ID: RP120520002122 

Assistance Required: Need urgent collection 

Issue Description: The customer raised a return request for two items but till now the items have not been collected, please arrange the collection on a priority basis. 

Regards, 
Algaily.