Subject: Collection Delay - 6245002077
From: Apoorv Joshi <[email-masked]>
To: AbdulrahmanMoha <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Osam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, Krizette Masangkay <[email-masked]>
Date: Fri, 5 Feb 2021 03:25:16 -0700 (MST)

Hi Abdul, 

AWB: 46406111043;B01120A 

Kindly assist to rearrange collection on the awb mentioned. AWB details and customer address, contact number was already shared with you on Feb 1, 2021 but no update on it yet. Request you to please assist in getting this collection done on priority, customer trying to return items since Nov 2020. 

Customer address :Apartment 6,Building No 2321,National Guard Housing, Ahmed Arab Street ,Al-Jamiʽah district, Jeddah. 
Customer Alternative contact number: 0532659407. 

Appreciate your assistance. Thank you for your help! 

Regards, 
Apoorv 

From: "Osam" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, January 16, 2021 12:58:49 AM 
Subject: Re: Late Collection 

Hi Team, 

Problem Statement: Late Collection 
Order Date : Nov 20, 2020 
Order ID: 6245002077 
Tracking ID: 46406111043 
Collection Reference: B01120A 
Assistance Required: Need Urgent Collection 

Issue Description: The customer raised a return request on 11/24/20 and due to invalid tracking id we have created a new return request on 1/6/21 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Customer address :Apartment 6,Building No 2321,National Guard Housing, Ahmed Arab Street ,Al-Jamiʽah district, Jeddah. 
Customer Alternative contact number: 0532659407. 

Regards, 
Osam