Subject: Need RRN #6483614008
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Thu, 4 Feb 2021 22:32:55 -0700 (MST)

Hi Team, 

With reference to order # 6483614008 

Kindly assist us to get the RRN as customer still complaining that he has not got the refund. 

Regards. 
Fauzan 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, January 30, 2021 3:46:08 PM 
Subject: Refund complaint. 

Hi Team, 

Problem Statement: Refund complaint. 
Order Date : Apr 18, 2020 
Order ID: 6483614008 
​ 
for the amount of SAR 658.00 
Assistance Required: please provide the customer with ( RRN). 
the customer confirmed that the amount not refunded. 

Issue Description: Refund complaint. 
Regards, 
Ezzaldeen