Subject: Re: Bank transfer #2000294535
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, Alinaqi Bhavnagri <[email-masked]>, Ahmed Ibrahim Waheed Mohamed <[email-masked]>, Seeta Seeta <[email-masked]>, Mohammad Musaed <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 4 Feb 2021 03:57:55 -0700 (MST)

Hi Malik, 

Can you please assist in getting an update on the below, Bank Transfer is still pending. Case pending since Dec 2020. 

Thank you for your help! 

Regards, 
Apoorv 

From: "malik ismail" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Alinaqi Bhavnagri" <[email-masked]>, "Ahmed Ibrahim Waheed Mohamed" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Mohammad Musaed" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, January 30, 2021 2:44:45 PM 
Subject: RE: Bank transfer #2000294535 

Hi [ mailto:[email-masked] | 
@Alinaqi Bhavnagri ] [ mailto:[email-masked] | 
@Ahmed Ibrahim Waheed Mohamed ] , 

Please do the needful. 

Order 2000294535 – Ticket 00068002 

Regards, 

Malik Ismail 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Saturday, January 30, 2021 10:04 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Mohammad Musaed <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Re: Bank transfer #2000294535 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us to close the below case. 

Regards, 

Fauzan 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammad Musaed" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, January 23, 2021 2:28:27 PM 
Subject: Bank transfer #2000294535 

Hi Team, 

With reference to order # 2000294535 

RMA: 1000142167 

Hybris ticket: 00068002 

The RMA status is bank transfer in progress and the bank details updated already. Kindly check and assist us to the bank transfer on priority basis as the case is pending since 03 Dec 2020. 

Regards, 

Fauzan 

From: "Mohammad Musaed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, January 9, 2021 1:25:32 PM 
Subject: Bank transfer 

Hi Team, 

Order number :2000294535 

RMA:1000142167 

​Hybrise ticket id :00068002 

The refund status still in progress ,However the hybrise ticket has been created on 12/3/20 but the customer informed us he didn't receive refund kindly check and do the needful. 

Regards, 

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