Subject: RE: Full refund Order number 9628188852
From: Akshay Berry <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Fauzan Musalman <[email-masked]>, MOHAMMAD HUMAYUN <[email-masked]>
Date: Thu, 4 Feb 2021 09:13:19 +0000

Hi Seeta,

Raised to teach to cancel.

INC0970593

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Seeta Seeta <[email-masked]>
Sent: Thursday, February 4, 2021 11:10 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Fauzan Musalman <[email-masked]>; MOHAMMAD HUMAYUN <[email-masked]>
Subject: Re: Full refund Order number 9628188852
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly help us to cancel the below items. As the order is pending since Jan.

153062368 - - Juniors Textured Mittens   AED - 9
153345252 - - Juniors Mittens with Lace Detail  AED - 9
162644189 - - Juniors Textured Cap with Fish Embroidery and Applique Detail  AED - 9

Thanks & Regards,
Seeta Kunwar

________________________________
From: "MOHAMMAD HUMAYUN" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 3 February, 2021 22:57:35
Subject: Full refund Order number 9628188852

Hi Team,

Order number: 9628188852
Ticket ID: 1999435

Issue: Order number 9628188852 was not processed and i have escalated to WH they have processed the refund for AED 578.00 rest AED 27.00 is still pending for refund. WH replied that (Regarding this order we have cancelled the full items . Kindly arrange to process the refund.) Please check and process the refund for AED 27.00 asap as customer is chasing us.

Regards,
Humayun.

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