Subject: Late C&C/ 9628434962
From: "Osam Thabit. Qaid" <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Thu, 4 Feb 2021 02:13:14 -0700 (MST)

Hi Team, 

Problem Statement: Late C&C 
Order Date : Jan 13, 2021 
Order ID: 9628434962 
Tracking ID: 962843496299990001 
Store Code: Splash21248 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Jan 13, 2021 and till now she has not collected the order. As per the hybris the order status is ready to be shipped. 
Customer is chasing us for her order so we request you to expedite the collection date asap. 

AS per the warehouse, the order has been shipped on 13-Jan-2021. 

Regards, 
Osam