Subject: Re: Late Collection No response from 3rd party #9626760233
From: Fatma Maher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 3 Feb 2021 23:36:34 -0700 (MST)

Hi Team, 

Any updates. 

Regards, 
Fatma Maher 

From: "Fatma Maher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 31 January, 2021 13:10:01 
Subject: Late Collection No response from 3rd party #9626760233 

Hi Team, 

Problem Statement: Late Collection 
Order Date : Jan 5, 2021 
Order ID: 9626760233 
Return Tracking ID: RP011021002296 
Assistance Required: Need urgent Collection 

Issue Description: Customer raised a return request on 1/10/213 and the collection is pending since then. I have escalated to the courier team but they are not responding. 

Kindly check and assist. 

Regards, 
Fatma Maher