Subject: Re: order not shipped/partially delivered - 6268492120
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, KISHAN SINGH <[email-masked]>
Date: Wed, 3 Feb 2021 23:31:49 -0700 (MST)

Hi Team, 

With reference to the order number : 6268492120, the customer has placed the order for 11 items and from our side only 5 were delivered. We did the partially cancellation also but it's getting failed. 

Requesting you to kindly assist us to cancel the remaining items, as the customer is chasing us for his refund. 

Awaiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "KISHAN SINGH" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, 3 February, 2021 15:05:06 
Subject: order not shipped/partially delivered - 6268492120 

Hi Team, 

Order no-6268492120 
Order Created:Jan 28, 2021 
Tracking id-FP0201210001619 

Issue- In this order only 5 items have delivered to customer rest 6 is not cancelled neither shipped from the courier side, kindly check and do the needful. 

0.158865219_LS_MX - - Maybelline New York Brow Mascara Quantity-2 
1. 158774242_LS_MX - - Maybelline New York Instant Age Rewind Concealer Stick - Light Quantity-4 
2.159637313_LS_MX - - Maybelline New York The Colossal Big Shot Washable Mascara Quantity-4 
3. 155705372_LS_MX - - Maybelline New York Eye Studio Lasting Drama Gel Eyeliner Quantity-4 
4. 153815862_LS_MX - - Revlon PhotoReady Face Primer Quantity-4 
5. 159899414_LS_MX - - Maybelline New York Color Sensational Vivid Matte Liquid Quantity-2 
6. 159710764_LS_MX - - Maybelline Master Bronze Color and Highlight Kit Quantity-2 

Regards 
Krishan