Subject: RE: Refund Not Processed / 9616179204
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Faraz Lohani <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, prince malik <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Thu, 4 Feb 2021 05:59:46 +0000

@Faraz Lohani<mailto:[email-masked]>

Please do the needful for this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Thursday, February 4, 2021 9:28 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; prince malik <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Re: Refund Not Processed / 9616179204

External email sender, please take precaution.
Hi Team,

Please note that as per the WH the RMA 1000218262 has been processed, however the status now is REACHED_WAREHOUSE,

Need your assistance.

Regards
Shakeeb

________________________________
From: "prince malik" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 19, 2021 3:27:44 PM
Subject: Refund Not Processed/9616179204

Hi Team,

Problem Statement: Refund Not Processed
Order Date : Nov 21, 2020
Order ID: 9616179204
Tracking ID: 46044043625
RMA: 1000218262
Assistance Required: Need refund for customer.
Issue Description: As per the Aramex website the return items has been returned to WH on 26 Nov, 2020 and till now the RMA not processed kindly check and process the RMA asap and update us.

Regards,
Prince

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